Privacy Policy
At Intercontinental Vineyard Global Services Limited (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our eBooks or audiobooks, create an account, or otherwise interact with our services.
We process personal data in accordance with applicable Nigerian data-protection laws, including the Nigeria Data Protection Act 2023.
Information We Collect
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Phone number
- Billing or transaction information
- Account login information
- Purchase history
- Information you provide when contacting us
- Technical information such as IP address, browser type, device information, and website usage data
We do not need to collect more personal information than is reasonably necessary to provide our services.
How We Use Your Information
We may use your information to:
- Process and fulfil your purchases
- Provide access to purchased eBooks and audiobooks
- Create and manage customer accounts
- Send purchase confirmations and important service notifications
- Respond to customer enquiries
- Improve our website and services
- Detect and prevent fraudulent or unauthorised activity
- Comply with applicable legal and regulatory obligations
- Send promotional communications where you have consented to receive them
Payment Information
Payments may be processed through third-party payment providers. We may not directly store complete payment-card details on our systems where payment processing is handled by a third-party provider.
You should review the relevant payment provider’s privacy policy for information about how it handles your payment information.
Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and improve your experience.
Where required, you may be provided with options to accept, reject, or manage non-essential cookies.
Third-Party Services
We may use trusted third-party providers for services such as:
- Payment processing
- Website hosting
- Email delivery
- Analytics
- Digital content delivery
- Security and fraud prevention
Where third parties process personal data on our behalf, we take reasonable steps to ensure appropriate privacy and security protections are maintained.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling transactions, maintaining appropriate business records, resolving disputes, preventing fraud, and meeting legal obligations.
Your Privacy Rights
Subject to applicable law, you may have rights including the right to:
- Know how your personal data is being processed
- Request access to your personal information
- Request correction of inaccurate information
- Object to certain processing
- Request restriction of processing in applicable circumstances
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- Lodge a complaint with the relevant supervisory authority
The NDPC identifies these among the rights available to data subjects under the NDPA.
Contact Us
For privacy-related questions or requests, contact:
Intercontinental Vineyard Global Services Limited
15, Brown Road, Aguda, Lagos State, Nigeria
Email: precious@theintercontinentalvineyard.com
Phone: 08034779991
We may update this Privacy Policy from time to time. Any significant changes will be reflected on this page.